Engineered

Call Center services from Craig Communications

Our call center trunks are designed for Call Centers with dialer and/or conversation termination. With many providers at our disposal, we offer high quality routes. No need to worry about restrictions, penalties and hidden fees for your wholesale or Call Center dialer VoIP traffic. High capacity, short duration Dialer VoIP and Long Duration traffic welcome. 
 

Need high capacity? No problem!

With a custom built system, we can handle virtually unlimited dialer termination at no extra cost. We offer high Calls per Second (CPS) with low Post Dial Delay (PDD)! 
 

No Surprises, No Fees

Our commitment to you is still the same. No hidden fees or charges.

We even offer same day start up. Get your free test account in a matter of hours! Once you're confident in the quality and reliability, get signed up same day in most cases.

 

Craig Communications Call Center Service Advantages:

  • High Capacity Thousands of calls per second
  • Low PDD
  • No minimums, contracts, or hidden fees
  • Leave at anytime, only pay for what you use.
  • Unlimited Capacity.Most vendors limit capacity, charge for channels and are slow to scale with their customers. We work with carriers who offer virtually unlimited capacity.
  • Guarantee premium VoIP termination to all destinations with CLI Pass(if available) and DMTF
  • Dialer and Conversational rates available for Retail and Wholesale.
  • SIP-based VoIP termination provides reliable and fully-redundant, carrier-grade outbound service on the industry's most extensive voice network. Our outbound service, which currently supports G.711 and G.729 codecs, will terminate an IP-originated call to a Public Switched Telephone Network (PSTN).
  • Call centers and predictive dialers, we have your solution! Our dialer rate deck offers low rates for your short duration calls. We aggregate the top carriers in one competitive and easy to use product, in turn creating route diversity and the best call completion in the industry. If you operate a predictive dialer, call center, telemarketing, or mass communication company, this is the answer for you!

Rates subject to change without notice. Please contact us to verify the latest Rate deck.